MaxMessage by TSD Software | Messaging Alert Application for Relativity

Enhanced Messaging Alert Application for Relativity

Supports Relativity 10.2 and above.

Achieve Timely Communication within Relativity

MaxMessage is a messaging alert application in Relativity which builds on the Message of the Day (MotD) feature to neatly enhance communications within the platform by adding different message targets, periods, attachments, and getting access to detailed message reports with the long-awaited message acknowledgment history.

Effective and timely communication is of utmost importance for every organization. If you are a project or a case manager, you certainly know how complex eDiscovery projects can be. Case strategy and development can change at a moment’s notice and these changes need to be communicated at the right time, to the right people. Using the correct platform-based app, this would no longer stand a challenge for you and your team, and your target audience will never miss anything important in Relativity.

How MaxMessage Works

MaxMessage streamlines communication across Relativity, making it easier than ever to get information to and from your teams. Our Relativity product offers you the ability to compose rich-text messages, add attachments, and schedule communications to be sent during specific time periods and to different targets – individual users, a group of users, all users in a workspace, or all users in a Relativity instance. Include acknowledgment requirements and never again ask yourself the questions “Did they receive my message?”, “Did they read it?” or “Did they review the file I attached?”.

More about MaxMessage

Features

Scheduling and sending rich-text messages to different targets
Various file attachments in messages
Ability to track message attachment downloads
Receiving instant notification alerts anywhere in Relativity
Access to Acknowledgment Message History
Access to Inbound Message History
Ability to download Acknowledgment Status Report in PDF file

Benefits

Achieve timely and enhanced communication within Relativity
Approach your target audience easily and quickly
Increase your team’s productivity by conveying vital case information in real time
Eliminate unproductive meeting time and stay connected with your teams
Never miss anything important by receiving instant alerts anywhere in Relativity, bypassing email systems
Ensure that message contents cannot be missed or ignored with a reading confirmation
Save time and attain punctuality by scheduling your messages
Stay aware of message acknowledgment and recipients’ engagement with content and files

Want to explore the MaxMessage technical documentation?

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What Our Clients Say about MaxBilling

TSD provided Elevate with custom development services to create and deploy a new billing system based on our use of RelativityOne. The solution TSD produced for us by building advanced and complex customizations in MaxBilling radically reduced the time required to complete monthly billing activity. The three-to-five day manual process was replaced by an automated one that now takes three hours. MaxBilling eliminated the need for manual data entry, use of multiple Excel spreadsheets, and possibility of human error. Our new system is 95% faster, highly accurate, and very easy to use. The solution has enabled us to capture more revenue and speed up the billing cycle to get paid faster. The TSD team has been a true partner, and we are delighted with the results they produced.

Lindsay Chastain | Director, Disputes and Investigations, Elevate Services

MaxBilling has enabled us to accurately track and report in real-time our clients’ eDiscovery costs either by workspace, matter, and/or client spend. Additionally, MaxBilling is deployed in our Client Domains, so our Managed Services Clients can benefit from this added value.

Gary Bendel| President and COO, PLUSnxt

Through the MaxBilling customization, we were able to automate the workflow, mitigate errors, and provide a quality product to our clients.

Cory Logan | Director of Managed Services, Complete Discovery Source, Inc.

We needed a good, easy to use solution to help with generating bills out of our on premise Relativity application. TSD provided us with a great tool that cut down the amount of time it took to create the invoices. The invoices are accurate and we have been able to increase our ROI for our Relativity application.

Mark Combs | Chief Information Officer, Steptoe & Johnson PLLC

TSD has been instrumental in assisting us with being able to quantify our data in our instance of Relativity. They are proficient, attentive, and have assisted us with solving several of our pain points at the firm. We continue to rely on their services and expertise, which contribute to our continued success.

Stephen Johnson | Assistant Director, eDiscovery and Practice Advisory Services, Cozen O'Connor

MaxBilling has been a game-changer for us and is a critical component of our billing lifecycle. After our deployment of MaxBilling, we are now able to execute our monthly billing in 0 days (as opposed to the prior 49 days). TSD’s support is invaluable to our team and I could not recommend the TSD team and the MaxBilling product more highly. First-class all the way.

Strategy & New Product Director Cyber Solutions & Data Strategies , An AMLAW 100 Law Firm

Ubiqus Labs partnered with TSD Services to develop our app for Relativity and we couldn’t be happier. TSD team members are very professional, customer-centric, and friendly. They managed our project with care, very good communication, and expertise.

Nicolas Konieczny | E-Projects Director, Ubiqus Labs

LionBridge has a great business relationship with TSD. You are reliable, flexible and valued partner. Our work on LionBridge Connector is great and exceptional.

Shaun Scruton | Product Manager, Connectors, Lionbridge

TSD employees were a pleasure to work with and understood our needs. They were always professional, willing to make changes, and provided their expertise to improve our product. Work was always completed in a timely fashion and we are very excited with the final product.

Jayson Griffin | Senior Vice President, Consortra Translations